Thank you for choosing MAAS! We see that you need help locating your order and understanding when it will be shipped. We will provide you with all the details to ensure that you have all the information at your disposal. Let's get started! Once you place your order, you will receive a confirmation email with the estimated shipping date for each product you have purchased. Product in stock: the purchased product is available in our warehouse, which will receive the request and process it within the next 48 business hours. In case it is a product that is out of stock, we ask you to allow a maximum of 15 days to be able to knit it and thus get it to you as soon as possible.

Have you received a MAAS product and would like to exchange it for something else? If you are not completely happy with your order, please request an exchange through our returns website. You have 7 days from the delivery date to request your exchange!
Follow these steps:
Click here and purchase the label so we can process it by indicating the order number.
change If you have any questions, please write to us at info@maas.clothing explaining which products you want to return. We will be happy to help you! 1. We will send you a shipping label. 2. Prepare the package and we will send a delivery person to pick it up! 3. We will process the refund as soon as we receive it at our facilities and we will notify you by email. *The return or exchange will have a cost to be calculated based on the destination unless it is due to an error on our part. We contribute more than 50% of the management and transport costs but we also want to convey the value of a responsible attitude towards the impact that each delivery generates.

If your order is to be sent to any point on the peninsula, there are no shipping costs.

Hi! Did you receive a MAAS product and want to return it? Sometimes things just don't work out. No problem! If you are not completely satisfied with your order, please request a return through our returns platform. You have 7 days from the delivery date to request your return. If you have any questions, please write to us at info@maas.clothing explaining which products you want to return. We will be happy to help you! 1. We will send you a shipping label. 2. Prepare the package and we will send a delivery person to pick it up! 3. We will process the refund as soon as we receive it at our facilities and we will notify you by email. The return or exchange will have a cost to be calculated based on the destination unless it is due to an error on our part. We contribute more than 50% of the management and transport costs but we also want to convey the value of a responsible attitude towards the impact that each delivery generates.

During the purchase process, after adding your delivery address, the system will automatically show you all the payment options available in your country. We take your security very seriously, so your details are always safe with us. Also, to protect you against scams, please remember that all credit and debit card holders are subject to validation and authorisation by both us and the card issuer. Therefore, for security reasons, we reserve the right to request additional details when necessary. Failure to provide them if requested by our team may result in the cancellation of your order.

Most of our products are offered in sizes S, M and L. Some products are also available in sizes XS-2XL, but we are currently working hard to get more sizes for all of our clothing! Be sure to also check out the DESCRIPTION section that appears on each of our products. If you need to exchange the product you have received for a different size, please see HOW CAN I MAKE AN EXCHANGE? Still have questions? No problem! Our team of product experts and customer service can help you find the product information you need to complete your purchase. Contact us, we'll be happy to help! ana@maas.clothing

You will find the washing symbols on the labels of all our garments.

Hand wash with cold water.

Do not use a dryer.

Do not use iron.

We only use vegan materials in our garments. What are vegan materials? A piece of clothing is considered vegan if it is made without using animal products or by-products and is made using plant fibers such as cotton, hemp, linen or synthetic fabrics of non-animal origin.